Learn how integrating FileWave’s multi-platform endpoint management solution with your service desk can improve the IT support experience for agents and end users
Multi-platform endpoint management is essential for today’s workforce. Capturing asset data and integrating it with service requests saves time for all parties involved and keeps employees productive and focused on their work, rather than on extensive troubleshooting and information gathering. Readily available endpoint data such as OS, storage, and RAM can help improve resolution times and satisfaction for users and agents alike.
Our newly available integration with InvGate Service Desk can help keep your IT Support fast and effective.
What is InvGate Service Desk?
InvGate is a leading supplier of Service Desk software solutions. Featuring on-premise and SaaS options, InvGate’s service desk capabilities include the core functionality that you would expect from from a fit-for-purpose IT help desk or service desk tool.
Ready to learn more about this available integration? Visit InvGate’s guide to get started today.